HealthStream HCAHPS Monitor

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The HCAHPS Monitor app enables hospital executives to closely monitor their hospital’s (the their competitors’) patient satisfaction scores, which is now tied to the financial compensation of hospitals.

The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is a national, standardized survey instrument and data collection methodology for measuring patients’ perspectives of hospital care. HealthStream’s HCAHPS Monitor utilizes the most recent HCAHPS data made public by the U.S. Centers for Medicare and Medicaid Services to provide you a snapshot of a hospital’s performance through meaningful comparisons to national and state averages as well as competitors in its local market.

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